offers support exclusively to customers with a support contract. Please appreciate that without an existing support contract we can only offer support once through our special introductory package.Naturally customers with software or hardware obtained from other vendors can also take advantage of our support service.
Our special introductory package is mainly aimed at these customers. We support you until we have found the solution to your problem - for a one-off payment of 99.00 Euro (plus VAT). This amount will only be due when we have solved your problem. Does that sound fair?
Give us a try!
Special introductory package
The special introductory package can only be ordered once per customer. We strive to solve every problem. Please allow us to point out that due to the complexity of hardware and software problems this package does not include an entitlement to a solution. If we cannot solve the problem there are no costs involved. Our terms and conditions apply. Order via email including your telephone number at
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. We will call you back within one working day - in the majority of cases within a few hours. When we call you back please go to this webpage and click on Pretioso Support.
Alternatively please click on Support-Tool if your supporter asks you to.